Terms Conditions

About Xcalibur Biotech

Xcalibur Biotech provides and distributes health and biotechnology-related products across animal and human health categories.

Our current product portfolio may include animal-health products such as Posilac and may expand over time to include additional animal-health, human-health, and wellness products.

Eligibility to Use This Website

You must use this website only for lawful purposes.

By placing an order, you represent that the information you provide is accurate and that you are legally permitted to enter into the transaction.

We reserve the right to refuse service, cancel orders, or restrict website access where we reasonably suspect:

• Fraud
• Unauthorized transactions
• Misuse of the website
• False information
• Illegal activity
• Violation of these Terms

Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, availability information, and pricing.

However:

• Product packaging may change
• Manufacturer labeling may change
• Images may differ slightly from the product received
• Specifications may be updated
• Availability may change without notice

Posilac

Posilac should be used only in accordance with its applicable labeling, manufacturer instructions, warnings, precautions, and directions.

Information provided on the Xcalibur Biotech website is intended for general product and commercial information and is not a substitute for professional veterinary advice.

Questions regarding:

• Animal health
• Herd management
• Treatment decisions
• Product suitability
• Product administration
• Animal-specific concerns

should be discussed with a qualified veterinarian or other appropriate professional.

No Medical or Veterinary Advice

Content on this website is provided for general informational and commercial purposes.

Nothing on the website should be interpreted as medical, veterinary, diagnostic, or treatment advice.

Customers are responsible for obtaining appropriate professional guidance before using products where such guidance is required or appropriate.

Product Use

You agree to use purchased products:

• Only for lawful purposes
• According to applicable instructions
• According to product labeling
• According to manufacturer requirements
• In compliance with applicable laws and regulations

Xcalibur Biotech is not responsible for losses resulting from misuse, off-label use, improper storage, improper administration, or failure to follow product instructions.

Orders

Submitting an order does not automatically mean the order has been accepted.

We may refuse, hold, or cancel an order for reasons including:

• Product unavailability
• Payment failure
• Pricing errors
• Suspected fraud
• Incorrect customer information
• Shipping restrictions
• Regulatory considerations
• Technical errors

Pricing and Payment

All prices are generally shown in U.S. Dollars (USD).

Payment must be completed using an accepted payment method displayed during checkout.

We reserve the right to change prices without prior notice.

The price applicable to your order will normally be the price displayed when the order is submitted, subject to correction of obvious errors.

Shipping

Orders may be shipped using: USPS, UPS, FedEx, or another appropriate delivery provider.

Estimated delivery times are not guaranteed.

Risk associated with shipping delays caused by carriers, weather, holidays, government action, or circumstances outside our reasonable control may be subject to the applicable carrier's terms and procedures.

Detailed shipping information is available on our Policies page.

Returns and Refunds

Xcalibur Biotech maintains a no-return policy, subject to situations involving verified damage, incorrect fulfillment, defects, or other circumstances described in our Policies.

Account Information

If the website allows account registration, you are responsible for maintaining the confidentiality of your account credentials.

You are responsible for activities carried out through your account unless prohibited by applicable law.

Please notify us if you believe your account has been accessed without authorization.

Website Accuracy

We strive to keep our website accurate and current. However, we do not guarantee that:

• Every page will always be error-free
• Every product will always be available
• The website will operate without interruption
• All images will exactly match current packaging
• Technical errors will never occur

We may correct errors and update website information at any time.

Intellectual Property

Unless otherwise stated, website materials owned by Xcalibur Biotech, including:

• Website copy
• Graphics
• Layouts
• Original photographs
• Design elements
• Brand materials
• Marketing content

may not be reproduced, distributed, modified, or commercially used without permission.

Third-party trademarks, product names, logos, and intellectual property remain the property of their respective owners.

Prohibited Uses

You may not use the website to:

• Commit fraud
• Submit false information
• Attempt unauthorized access
• Disrupt website operation
• Introduce malicious software
• Scrape or copy website content unlawfully
• Infringe intellectual property rights
• Conduct unlawful transactions
• Violate applicable laws or regulations

Third-Party Services

Our website may rely on third-party providers for services such as:

• Payment processing
• Shipping
• Website hosting
• Analytics
• Email services
• Ecommerce functionality

Use of those services may also be subject to the provider's own terms and policies.

Xcalibur Biotech is not responsible for independent third-party services outside our reasonable control.

External Links

The website may contain links to external websites.

These links may be provided for convenience or informational purposes.

We are not responsible for the content, security, accuracy, or privacy practices of third-party websites.

Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not make warranties beyond those expressly required by applicable law or expressly stated in writing.

Limitation of Liability

To the fullest extent permitted by applicable law, Xcalibur Biotech will not be liable for indirect, incidental, special, consequential, or similar losses arising from:

• Use or inability to use the website
• Improper product use
• Failure to follow product instructions
• Improper storage
• Carrier delays
• Third-party services
• Unauthorized use of customer accounts
• Circumstances outside our reasonable control

This provision does not limit liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

Privacy

Personal information collected through the website will be handled according to the Xcalibur Biotech Privacy Policy.

Customers should review the Privacy Policy to understand how information may be collected, used, stored, and disclosed.

Changes to These Terms

We may revise these Terms and Conditions from time to time.

Updated terms will be published on this page with an updated revision date.

Continued use of the website after updated terms are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Governing Law

These Terms will be governed by the laws applicable to Xcalibur Biotech and the relevant transaction, subject to any mandatory consumer protections or jurisdictional requirements that apply.

Contact Information

Questions regarding these Terms and Conditions may be directed to: